Tag Archives: therapy

Body Scan Clearance Event! End Holiday Stress.

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Best of Mysteryshrink.

Dateline: The North Austin Medical Center International Branch Office. Everyone’s here.

Not wanting you to miss a giggle, as I recover (been two and a half weeks, so recovery’s still a far away dream), I’m sending Christmas Cheer from Christamas Past.   Yeah, still, with all that’s going on, you gotta giggle to make Christamas work.

Scuse me. Must pause for ten minute fit of death-arousing coughing.

Here ya go in three parts.

Clearance Sale. Body Scans for Everyone on Your List!

How Much Would You Pay for a Photo of a Woman Changing Clothes at Target?

If you named a figure, you haven’t spent much time checking out the bodies of me and my fellow shoppers roaming the aisles at Target.

Timing is everything when it comes to cashing in on windfalls. Remember the infamous military pilots association Tailhook Convention at one of the major Las Vegas hotels? Probably not. You don’t remember…because being a much nicer person than I am….You didn’t immediately start searching the globe for a similar convention where you could “accidentally” show up and hang out in the hall in your seductively trimmed Snuggy.

I’d set my sights on winning the lottery, but I can’t keep up with the rules. Thus, my fortune must come from another clever ploy….When I read about the woman in the hallway where the Tailhook conventioneers loaded up on booze started in inventing party games…the woman who claimed someone had shaved her legs…was awarded several million dollars from the hotel to assuage her wounded sense of self…and quiet any further mention of the hotel’s name….

You see where we’re headed here. Yes, I’m hawking full body scans from my various airport security adventures. The best value will be the boxed set. The premium box set includes Scans Around the World and Psychologists Go Wild.

Apparently, “the world some of us are responding to” has in it hordes of Transportation Safety officers thirsting to drool at shiny outlines of travelers at the rate of hundreds per hour….See above comment regarding the erotic potential of me and my Target friends…those porn-crazy body scan voyeurs…are bad enough. But then for people like my special person whose torso contains a medical device…there are those super-bad TSA perverts falling all over themselves to pat him and other similar bodies past their prime.

Hey, what a way to save money in the federal budget. There must be tens of thousands of people who’d pay to have these fantastic, exciting, and indeed exotic jobs. So, no more salaries.

And that’s just the beginning of how the feds can reduce the deficit. If you’ve been on a cruise, you are familiar with the “boarding photograph” tradition. A professional photographer takes a shot of you on the stairs giving a movie-star wave. These photos are displayed for purchase on the wall of the ship opening to the dining room. Yes. Now you see the potential. TSA officers can display two or three hundred body scans a day for sale on the walls of the airport….The money will be pouring into Washington, D.C.

I’m picturing bidding wars here.

What I’m really picturing is myself at fourteen being driven by my mother to my first gynecologist appointment. I’m nervous, of course. Until my mother asked me a question landing me back in reality. “Barbara, do you have any surprises for the doctor?”
“No.” “Then I don’t see you have much to worry about.”

Today’s paper is loaded with stories of people so worried about body scanning and pat-downs they are considering canceling their Christmas plans. That would be sad. Why not have two security lines? One is for those of us who have no surprises for
the security personnel and don’t mind the scanning or the patting-down, and a
second line for those folks “terrified” of the process. And, oh yes, two planes. One for those people who feel “invaded”, allowing them to fly with other people who didn’t want to be scanned or patted. The other plane will be for those of us who’d prefer to travel with people who have gone through security.

My body scans from upcoming flights will be made available for purchase. Better yet, your copy will be free…just pay shipping and handling. Larger versions suitable for framing will be available on that table in Walgreens offering for sale all the items advertised on television as not available in stores.

I know. I promised the tale of the man who moved a mountain to prove he was right. Still to come. I just had to dive into the body scan-pat down hysteria. So añana….Part Two. Sunburned Chap in the Fishing Hat.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How Much Would You Pay for a Photo of a
Woman Changing Clothes at Target?

If you named a figure, you haven’t spent much time checking out
the bodies of me and my fellow shoppers roaming the aisles at Target.

Timing is everything when it comes to cashing in on windfalls. Remember
the infamous military pilots association Tailhook Convention at one of the
major Las Vegas hotels? Probably not. You don’t remember…because being a much
nicer person than I am….You didn’t immediately start searching the globe for a
similar convention where you could “accidentally” show up and hang
out in the hall in your seductive cut-up Snuggy.

I’d set my sights on winning the lottery, but I can’t keep up
with the rules. Thus, my fortune must come from another clever ploy….When I
read about the woman in the hallway where the Tailhook conventioneers loaded up
on booze started in inventing party games…the woman who
claimed someone had shaved her legs…was awarded several million dollars from the hotel to
assuage her wounded sense of self…and quiet any further mention of the hotel’s
name….

You see where we’re headed here. Yes, I’m hawking full body scans
from my various airport security adventures. The best value will be the boxed set. The premium box set includes Scans Around the World and Psychologists Go
Wild.

Apparently, “the world some of us are responding to” has in it
hordes of Transportation Safety officers thirsting to drool at shiny outlines
of travelers at the rate of hundreds per hour….See above comment about
regarding erotic potential of me and my Target friends…those porn-crazy body
scan voyeurs…are bad enough. But then for people like my special person whose
torso contains a medical device…there are those super-bad TSA perverts falling
all over themselves to pat him and other bodies past their prime.

Hey, what a way to save money in the federal budget. There must
be tens of thousands of people who’d pay to have these fantastic, exciting, and
indeed exotic jobs. So, no more salaries.

And that’s just the beginning of how the feds can reduce the
deficit. If you’ve been on a cruise, you are familiar with the “boarding
photograph” tradition. A professional photographer takes a shot of you on the
stairs giving a movie-star wave. These photos are displayed for purchase on the
wall of the ship opening to the dining room. Yes. Now you see the potential.
TSA officers can display two or three hundred body scans a day for sale on the
walls of the airport….The money will be pouring into Washington, D.C.

I’m picturing bidding wars here.

What I’m really picturing is myself at fourteen being driven by
my mother to my first gynecologist appointment. I’m nervous, of course. Until
my mother asked me a question landing me back in reality. “Barbara, do you have any surprises for the doctor?”
“No.” “Then I don’t see you have much to worry about.”

Today’s paper is loaded with stories of people so worried about
body scanning and pat-downs they are considering canceling their Christmas
plans. That would be sad. Why not have two security lines? One is for those of
us who have no surprises for
the security personnel and don’t mind the scanning or the patting-down, and a
second line for those folks “terrified” of the process. And, oh yes, two
planes. One for those people who feel “invaded”, allowing them to fly with
other people who didn’t want to be scanned or patted. The other plane will be
for those of us who’d prefer to travel with people who have gone through
security.

My body scans from upcoming flights will be made available for
purchase. Better yet, your copy will be free…just pay shipping and handling.
Larger versions suitable for framing will be available on that table in
Walgreens offering for sale all the items advertised on television as not
available in stores.

I know. I promised the tale of the man who moved a mountain to
prove he was right. Still to come. I just had to dive into the body scan-pat
down hysteria. So mañana….Part Two. Sunburned
Chap in the Fishing Hat.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How Much Would You Pay for a Photo of a
Woman Changing Clothes at Target?

If you named a figure, you haven’t spent much time checking out
the bodies of me and my fellow shoppers roaming the aisles at Target.

Timing is everything when it comes to cashing in on windfalls. Remember
the infamous military pilots association Tailhook Convention at one of the
major Las Vegas hotels? Probably not. You don’t remember…because being a much
nicer person than I am….You didn’t immediately start searching the globe for a
similar convention where you could “accidentally” show up and hang
out in the hall in your seductive cut-up Snuggy.

I’d set my sights on winning the lottery, but I can’t keep up
with the rules. Thus, my fortune must come from another clever ploy….When I
read about the woman in the hallway where the Tailhook conventioneers loaded up
on booze started in inventing party games…the woman who
claimed someone had shaved her legs…was awarded several million dollars from the hotel to
assuage her wounded sense of self…and quiet any further mention of the hotel’s
name….

You see where we’re headed here. Yes, I’m hawking full body scans
from my various airport security adventures. The best value will be the boxed set. The premium box set includes Scans Around the World and Psychologists Go
Wild.

Apparently, “the world some of us are responding to” has in it
hordes of Transportation Safety officers thirsting to drool at shiny outlines
of travelers at the rate of hundreds per hour….See above comment about
regarding erotic potential of me and my Target friends…those porn-crazy body
scan voyeurs…are bad enough. But then for people like my special person whose
torso contains a medical device…there are those super-bad TSA perverts falling
all over themselves to pat him and other bodies past their prime.

Hey, what a way to save money in the federal budget. There must
be tens of thousands of people who’d pay to have these fantastic, exciting, and
indeed exotic jobs. So, no more salaries.

And that’s just the beginning of how the feds can reduce the
deficit. If you’ve been on a cruise, you are familiar with the “boarding
photograph” tradition. A professional photographer takes a shot of you on the
stairs giving a movie-star wave. These photos are displayed for purchase on the
wall of the ship opening to the dining room. Yes. Now you see the potential.
TSA officers can display two or three hundred body scans a day for sale on the
walls of the airport….The money will be pouring into Washington, D.C.

I’m picturing bidding wars here.

What I’m really picturing is myself at fourteen being driven by
my mother to my first gynecologist appointment. I’m nervous, of course. Until
my mother asked me a question landing me back in reality. “Barbara, do you have any surprises for the doctor?”
“No.” “Then I don’t see you have much to worry about.”

Today’s paper is loaded with stories of people so worried about
body scanning and pat-downs they are considering canceling their Christmas
plans. That would be sad. Why not have two security lines? One is for those of
us who have no surprises for
the security personnel and don’t mind the scanning or the patting-down, and a
second line for those folks “terrified” of the process. And, oh yes, two
planes. One for those people who feel “invaded”, allowing them to fly with
other people who didn’t want to be scanned or patted. The other plane will be
for those of us who’d prefer to travel with people who have gone through
security.

My body scans from upcoming flights will be made available for
purchase. Better yet, your copy will be free…just pay shipping and handling.
Larger versions suitable for framing will be available on that table in
Walgreens offering for sale all the items advertised on television as not
available in stores.

I know. I promised the tale of the man who moved a mountain to
prove he was right. Still to come. I just had to dive into the body scan-pat
down hysteria. So mañana….Part Two. Sunburned
Chap in the Fishing Hat.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stress. Perception and “The Case of the Well-Shaved Woman”

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Stress and Anxiety at the Pool

Dateline: San Antonio MiTierra International Branch Office. Home of most beautiful bar and an incredible bakery. Working with mariachis and tacos. Life is good.

The paper this morning had a letter from a woman who was appalled, very appalled. Appalled enough to take some serious action.  Those of us in Texas have suffered a drought over the summer leading to watering restrictions of various sorts and lots of conversation.

The Appalled Lady (AL) was writing to inform the city of a natural resources problem that, perhaps, the rest of us didn’t know about. Austin, Texas is the home of a fabulous natural swimming area amid the granite—Barton Springs. AL happened to be in the showers at Barton Springs when she spotted the . . . Degenerate Water Wasters (DWWs).

AP was actually on her way home when the dastardly deed was thrown in her face. Well, not exactly “thrown.”  Okay, to be honest, AP only overheard the crimes committed against humanity.

As AP reported, one woman took seven minutes shaving her legs in the shower.  Another woman flushed twice. Something must e done!

What we pay attention to in our world, can make life lovely or just kind of constantly irritating. But, you say, while it’s true that a person can change her interpretation of what she sees, but not what she sees. Actually you can. What you “see” is a reflection of your thoughts, the mindset you bring to the situation.

This can get scary in a hurry when it comes to family and marriage. What happens if you decide your spouse is lazy?  A control freak?  Not as smart as you?  Isn’t capable of love? Is selfish?  Who will be the person who sits down to supper across the table from you?  Which characteristics of your spouse are likely to grow?

What happens if you decide a family member is hopeless?  A political nut?  Pushy? A loser? Stuck up? What happens when you sit down to Thanksgiving dinner surrounded by these troublesome people?

What happens if Appalled Lady isn’t looking for Degenerate Water Wasters?  What happens if she notices the culprits, then decides to pay attention trying to remember the lyrics of Delta Dawn as she shares her passion as a shower singer?

Stress and the Man-Woman Thing

One study had college females pass out exams to large auditoriums of graduate students. Each participant first took a test that showed the female’s level of comfort with men. After she had handed out the exams, the researcher simply asked her to
estimate the percentage of men and women in the class. The young women who were
fearful of men or thought that men were mysterious and very different from women regularly over-estimated the number of men in the class.

Yeah, yeah. I get it. I realize that by pointing out the Appalled Woman…I’m put her in my world when I didn’t have to pay attention.

Next: The Man Who Tried to Train the Gardener.

Word to Dr. Drew: Don’t think you have to run the line, “Do Not Do This At Home” when showing the acrobats of Cirque Cirque du Soleil.  I’m pretty sure we’d figure that out 25 seconds into our plan to practice for a big show tryout.

Stress, Addiction, Humility, and the “Stolen Identity Incident”

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Stress, Addiction, and the “Stolen Identity Incident”

Dateline: San Antonio River Walk International Branch Office. One block over, on March 6, 1836, all the well-armed and well-dressed Mexicans in the world, stormed the Alamo killing everyone inside.  Newspapers in the weeks following ran stories encouraging settlers to “Come on down!” As one of those news articles in the Texas State Library says, “Texas is still a great opportunity for you and your family. The report claiming that the men in the Alamo were killed is a false rumor, propaganda sent out by politicians.”  Sigh. Things haven’t changed much.

In thinking about stress management and addiction, I realized it was time for the periodic pledge, the pledge that can eliminate loads of stress right off the top.

The pledge: I can be as big an idiot as anyone else. Even as big an idiot as the people I’m calling idiots. Whew. What a relief not to have to go through the world upset when people don’t do things the way I do, or more honestly, the way I think they should do them.

My special person and I were married in Mexico City and before you pull up lofty visions of the “destination” weddings where the couple or parents rent a hotel for a weekend and fly in two hundred of their closest friends to Paris or Tahiti, the event included the Registro Civil, the two of us, and the taxi driver as a witness.  He was a graduate student and I was a college junior though not the typical age of that group due to several spectacular detours.

In other words. We had no money. Before our big adventure,we embraced our American citizenship and took out a Mastercard. The trip was great, Acapulco, villages, historicalcities. A good time was had by all. The trouble started when we received our Mastercard bill which was a huge amount way beyond our own frugal spending.Clearly, the credit card number had been stolen and whoever took it charged everythingin sight knowing once they were caught the party was over.

Incensed, we marched down to the bank issuing the card and met with the head of the fraud department who was very sympathetic and assured us the bank would help find the culprit. All we had to do was sit down at the computer screen and review the charges marking the ones we did not make. Much relieved we set to work. Thirty minutes later we waited until the fraud director was away from her desk, then we ducked our heads and sneaked quietly to the elevator and out of there.

Repeat after me: “I can be as big an idiot…”

For those who honestly believe they are not subject to all the craziness of being human, there’s always Dr.Laura who knows all.

For me, it’s a comfort to recognize we’re all nuts.

Addiction, It Takes Two…Stress and Addiction, Final Episode

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Dateline: San Antonio River Walk Patio Branch Office. Jennifer Lopez stood on the nearby bridge during the making of Selena.

If you are new the story of Mr. and Mrs. Travis, Catch up with Episode One, Episode Two, and Episode Three. When the next football season came around, Mrs. Travis was the one with symptoms. She’d gained thirty pounds in the past year, had trouble sleeping, and was short-tempered with the children. Mr. Travis didn’t know what was wrong with his wife.

The cell phone in the garage and weekend depressions returned. Five days before Mrs. Travis came into my office, she had discovered a second mortgage had been taken out on their house without her knowledge and a piece of lake property had been sold. The phone rang all day with people either hanging up when she answered or demanding to speak with Mr. Travis. The mailbox was stuffed with gambling tip sheets for sale.

At the time of her appointment, Mr. Travis had been in Los Angeles for a week for continuing education and was due back in three days.

Mrs. Travis asked what she should do. I looked up at the stars. We put a family diagram together including three generations. As it turned out Mrs. Travis, one of four children, had grown up next door to her maternal grandparents, an important detail. When Mrs. Travis was around ten, her father landed an incredible job opportunity tripling the family income. After several years with extra money, the family had a chance to move from the cramped and falling down house they’d bought from the wife’s parents. Everyone was excited and when an ideal house was found, the family bubbled with plans.  Then, Mrs. Travis’s mother told her parents about the plan.

Mrs. Travis, then a young teen, did not know what was said at her grandparents’ house, but heard the all night discussion of her parents. Mrs. Travis’s position was that she couldn’t move away from her parents, that her mother had been hysterical and crying with the “good” news. Her father was angry and said he felt trapped, that the little house was supposed to be temporary and, by the way, he wanted out from under the thumb of his mother-in-law. Mother countered with crying and desperation, admitting she also wanted to move. Her father pleaded with her to “for one time in her life” stand up to her mother and stick with the plan to move.  She didn’t and the family was never quite the same. Her father died of lung cancer several years later. While Mrs. Travis didn’t know if the stress of staying under her grandmother’s thumb contributed to the cancer, but she did know that his last months were unpleasant and sad with his mother-in-law constantly butting in to his treatment. Mrs. Travis remembered her father saying, “Your grandmother finally gets what she wants. She has her little girl back one hundred percent.”

When asked what might have turned out differently if her mother had been able to tell her mother “no,” Mrs. Travis let out a long sigh. “I’ve got some things to do,” she said, and left.

Having a Self and Stress

Here’s what she did, all her own plan. The next day she halved all assets and debts the family had in all accounts, including retirement funds. She called the mortgage company and arranged a re-finance for the next week. She applied for and landed a job as a manager of a pizza franchise blocks from the house.

She met Mr. Travis at the airport and suggested a drink in the airport bar to hear about his trip. She wasn’t angry at all. She was calm and greatly empowered by letting go of her crusade to get her husband to change. In fact, as she told Mr. Travis, from here on out she wasn’t going to interfere with his freedom at all. He could gamble or not, not her business anymore. She wasn’t anxious because she’d taken care of herself. She told him what she’d done with their accounts and that she would be paying the mortgage, leaving him responsible for the mortgage. She told him she had a full time job, but knowing she needed some money to start, she had accepted the penalties and withdrawn several thousand dollars from her IRA.

Mr. Travis spoke up angrily with the IRA news. He said, “That was a horrible financial decision. Paying early withdrawal fees is throwing money away!”

Mrs. Travis simply stared quietly until he picked up on the irony. She explained she still loved him and hoped they would be back together some day, but, for now, he was not welcome in the house. Mrs. Travis said, it was not personal, but she did not want to live with someone who did not tell the truth.

Maybe he would one day be a man true to his word, maybe not. Up to him.

She closed saying Mr. Travis would have to make do with what was in his luggage for tonight. He could collect whatever else he needed tomorrow. Mr. Travis said, “Hey! How am I supposed to get home?” She told him again how much she loved him and that she was sure he could figure out a way.

Mrs. Travis kissed her husband, smiled, and was gone. She wasn’t alone though. She had her “self” back.

Stress. The Frog Who Flung Himself Off the Mountain

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Dateline: Lost in phone tree hell. Everyone’s been here. I see your tracks, the bloody scratches on the walls made when you tried to escape to the world of real people.

The Goal: The less you take personally in your life, the better life you will have. Thus, our goal on this site is to learn ways to live more easily and joyfully in this world. One more segment in the true life experience of a psychologist taking Dell Corporation personally.

There’s a highland jungle frog about the size of a nickel. His only means of protection is to hop, which often is not sufficient to escape his enemies. His nature is to fight and hop with everything he has, then, if these efforts fail, he clinches his little legs to his sides and throws himself off the mountain.

I now understand the wisdom of the highland jungle frog.

Set-up. To endure the following conclusion to a sad tale of society insanity, you will need to catch up reading part one and part two.

As we return to the Day of Dell, I have just been bumped out of regular Customer Service into the realm of the Executive Resolution Specialist. Executive Resolution Specialist Guy thanks me for choosing Dell and asks me to give him my name, date of birth, and the odds on Texas winning the National Football Championship. He apologizes for the day I have wasted on the phone and assures me he will solve the problem. Sigh of relief. Executive Resolution Specialist Guy puts me on hold.

He returns to the call, has the correct order, and asks for my credit card number, the only number Dell has been receptive to all day. The Executive Resolution Specialist pauses. It is that this juncture that I lose it at a psycho level.

In my family psycho enters the picture when money or getting the best deal comes into the discussion. The family crest is an emblem with the words: WE PAY OUR BILLS. In other families children grow up with warm stories of family holidays and traditions passed down from one happy generation to the next. In my family the stories are about how my predecessors made it through the depression by growing their own food in the backyard and going without shoes.

Thus–when the beast bearing the name Executive Resolution Specialist said the kryptonite words: “Ma’am your credit card has been declined,”…well, given the previous seven hours on the phone…I earthquake level lost it. I regret being in one of my favorite restaurants at that point because I would have liked to return.

We grew up in a cash up front atmosphere where paying interest or a late fee would be equal to armed robbery. Okay maybe equal to burning down a shed. Or amputating one of your own toes.

Remember the ole Pseudo Self? That part of who you are that’s negotiable depending on what other people think of you? My Pseudo Self is constructed such that when these words are said, “Your credit card has been declined” what I hear is, “Contrary to the image you give to the rest of the world…you are a DEADBEAT. You WILL go to prison!”

In response to being humiliated (strictly the realm of the pseudo self since you can only humiliate yourself) I launched a roaring rebuttal insisting that the Dell Executive Level Problem Resolver was WRONG WRONG WRONG. I went on to relate my life history as a faithful bill payer and threw around all sorts of high-sounding numbers regarding spending limits to make an impression and clarify my status in the world. I’m not saying I was upset, but one of the waiters came over and slipped a napkin into my view. A napkin that read, “Don’t worry about your check. You don’t owe us anything.”  I assume he meant the free meal as a parting gift.

The corker?  Still in a self-righteous melt-down, I called American Express where I was informed that Dell Executive Level Problem Resolver was RIGHT, RIGHT, RIGHT. Someone had called into American Express automated services and reported my card number as lost or stolen.  Yep. Screwed again in phone tree hell. And, now I sorta needed to call Dell back. I’m thinking put a towel over the phone and fake symptoms of a recent stroke.

 

 

 

 

 

Swinging on the Limbs of Phone Trees. Stress, Part 3

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Dateline:  Left hand on one phone tree limb…Right hand gripping another tree limb…oops.

PART THREE.  Hour Three. You will not be able to properly feel my pain or find some shred of forgiveness for my behavior unless you have read Parts One and Two of my torture history.

Hour Three in Phone Tree Stress

Now I’m bumped up to Level Three Customer Service since my request is
apparently too complicated for the first two levels. Level Three Customer
Service Guy thanks me for choosing Dell and asks me to give him all my
information again.  He assures me he will solve the problem. I let out a sigh of relief.

Level Three Customer Service Guy comes back on the call where I wait with gratitude and anticipatory excitement. LTCSG says, “I see the problem.  Your computer only fits with a six cell battery and what they sent you was a nine cell battery.”

I struggle to breathe. Okay. Just because common sense made no sense to Levels One and Two, maybe it will work with Level Three Guy. I begin, “Sir, I’m afraid you are mistaken. Yo see, the computer in front of me came with a nine cell battery and I have purchased several replacement nine cell batteries from Dell.”

Didn’t even make a dent. He continues, “Ma’am. No. Please listen. You have
the right battery for your computer. We just need to send you six cell batteries of the same type and you will be ready to go.”

“But–”

“Trust me. Your computer can only use a six cell battery edition of the same kind of battery you were sent. I will order two of these for you.”

At this point, I suspect I’m going insane. I give up. “Fine. Here’s my credit card number…though you are sending me an incompatible battery and wasting another week.”

To check out the insanity possibility I now drive to Best Buy to get checked out with a Geek Squad Guy. I run my story, show him my computer and ask if I’m losing it. Geek Squad Guy says: “No ma’am. That is a nine cell battery and your computer uses a nine cell battery.”

Trembling and nauseous. I know what hell lies ahead. I call Dell back. I trudge through levels one, two, and three spouting my name, address, and shoe size over and over.

Level Four Supervisor Guy apologizes profusely and says he’ll fix the problem. Could he please have my name, address, last four digits of my Social Security Number, and place of birth.

Hour Four

Fifty-six games of solitaire and four dropped calls (each requiring that I give them my birth certificate again), Level Four Supervisor Guy is back on the phone. I tell him my sad story. He looks up the order for the two batteries Level Three Guy ordered for me. He agrees that those batteries are not the correct batteries. He tells me not to worry, when I receive the batteries, my money will be refunded after I take the package to a UPS office, since I have nothing to do with my life except to do research and run errands for Dell.

Level Four Supervisor Guy has a special goodie for me since I’ve had so much trouble.  The goodie? “We are going to give you free shipping for these new batteries!” he says grandly.

I go back to the insanity possibility.  Did he just say Dell was generously going to
pay for shipping back to Dell the batteries to replace the wrong batteries for which I had paid Express Shipping?  I couldn’t hold in my glee and laughed. He asked me if I’d be interested in opening a Dell credit card.  Now I am roaring with joy.
“Oh, yes, that’s just want I want to do. I want to arrange my life to deal further with
Dell customer service, that is exactly what I want to do.”

Then, Level Four Supervisor Guy asked if I would stay on the line for a survey to help them out.  What?  I’m working for Dell Human Resources now?

Maybe I would have answered a few questions, but I was thinking margarita and a Jorge’s enchilada platter for lunch.  Oh, but wait.  My other phone is ringing….which was handy since my call with Level Four Guy had dropped before the survey commenced and before he’d ordered the correct batteries for me.

I answer the cell. “First, let me thank you for choosing Dell. We show that earlier today you ordered two six-celled batteries. We’d like to follow up on your call to Customer Service. Would you punch in your name, phone number, and the Day Lincoln was shot…and then choose from the following options…”

Lunch turned out to be a fantasy. You’d think this situation couldn’t get worse, but it does. Going insane seems like a small price for how I spent the afternoon.

 

Stress, the “It’s Just Thunder” Incident

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Relationship Stress and the “It’s Just Thunder” Incident

I’m Okay and You’re Okay… as Long as I’m With You–

Dateline: Willie’s Roadhouse, Truck Stop Cafe in Abott, Texas. And, yes, the chicken-fried steaks lap over the edges of the plate.

Note: This entry, along with the next introduce the series: “Las Vegas Mary Grows a Self: Relationship Dependence, A Soap Opera in Four Parts.”

We live in anxious times. Whether the current era is more anxiety-producing than frontier times, I don’t know. What is different is that presently we have much greater access to other people in times of stress.

With magic phones, tablets, computers, most of us can make contact with others instantly. The result?

We don’t learn how to build personal tolerance for anxiety. We don’t learn and we do not model how to simply sit with disappointment, anger, hurt, or even joy. I’m not suggesting a return to dial-up, only noting that in our child-focused times, parents are instantly available both as resources and as supervisors. parents have bought into seeing instant availability as being a good parent and any less as being a neglectful parent.

We don’t rush in taking our childrens’ problems away from them and making them our problems because we want to undercut our children’s resilience. We do it because we love them and want the very best life for them and we are anxious critters.

Real Life Example with Fake Names: Mr. and Mrs. C are in my office to address a serious marital issue. During the session, Mr. C receives a cell phone call. He indicates it’s his childrenm, thus he must answer. He and the caller talk back and forth a few times. Then Mr. C turns to Mrs. C and reports on the fight over the television going on back at home. Mrs. C takes the phone and speaks to each of the three children twice until she senses the battle has been resoved, at least for the moment. Their children, like most, do not live on isolated farms without communication devices, but have strings of numbers to call and neighborhoods loaded with adults glad to help in an emergency. I’m wondering what would have happened had the parents turned off their phones, trusted their children could work out whatever came up, and focused on the issue at hand.

Consider the following dilemma:   It is two in the morning when a loud thunderstorm breaks over the city. A frightened child calls for her mother who shows up immediately. The experience is new to the child, we’d expect her to be anxious.

Mother number one hugs the child and says, “It’s a thunderstorm. You are safe because I am here with you.”

Mother number two hugs the child and says, “It’s a thunderstorm. You are safe because when you are inside a house, thunderstorms are not dangerous. Sure, there’s lightening, and that can be dangerous if you are outside, and loud noise, but that’s all there is to thunderstorms. Did you ever think what would happen to all the animals in the forest if it never stormed?”

Next:  “The Intoxicated Babysitter and the Third Graders.” More on what happens to us as adults if we have not developed the capacity to tolerate anxiety and find our own solutions. Or even try to find our own solutions.